Don R.Wilson Resume

1114 N. High Point Rd, #214, Middleton, WI, 53717

Phone(608) 234-1729
RESUME PAGE | about me | some cool links

Technical Support or Systems Administration position that will capitalize on acquired skills, training and experience. Desire a position with career growth potential. Willing to start at the ground floor with the right company or organization!


* IT professional with over 18 years of industry experience, and 8 years administering multiple platform/OS networks with demonstrated creativity and success.
* Comprehensive background in the installation, upgrade, configuration, rollout and support of hardware, software, peripheral and network devices and infrastructure.
* Facilitate a team approach to achieve organizational objectives, increase productivity and enhance employee morale.
* Experienced in administering network architecture, user accounts, access, security and connectivity.
* Demonstrated ability to easily grasp new ideas, concepts, methods and technologies.
* Excellent communication, multi-tasking, interpersonal, intuitive, technical, analytical, organizational, problem solving and leadership skills.
* Effectively oversee multiple and concurrent responsibilities.
* Thrive in both independent and collaborative work environments.
* Dedicated, innovative and self-motivated team player/builder.

Windows 2000 Server * NT 4.0 Server * Novell Netware * Windows 9.x/NT/2000/XP * Citrix MetaFrame 1.8 * Citrix XPe * MS Terminal Server * SCO UNIX * AIX UNIX * DEC UNIX * UNIX Shell Programming * Linux * AS/400 * MS Office Pro * Lotus Notes * Wireless LAN * Website maintenance * Antivirus solutions * PC and Server Hardware - configure, maintain, troubleshoot, repair * Compaq ProLiant * IBM Netfinity * Dell PowerEdge * Infrastructure cabling, rack-building * Network and Desktop Peripherals * 8mm, 4mm, DAT and DLT backup drives
Professional Experience:

I.T. Consultant and Contractor, Madison, Wisconsin
Network and desktop implementation and support. 10/04 - present             Clients include Rayovac HQ/Spectrum, and State Of Wisconsin

Computer Solutions, Yuma, Arizona
Systems Administrator. 8/02 to 10/04.
Serviced small to medium business clientele, as well as, residential, and walk-ins to local shop - providing networking, software and hardware solutions. Repair and upgrades of PC and peripheral hardware and software, data recovery.

I.T. Consultant and Contractor, California
Network, desktop implementation and support. 9/01 - 8/02

SYSCO - Wisconsin and Utah
System Administrator / Baraboo, WI, 8/89-9/01
Network Manager for 13 servers, including, 2 SCO, 2 AIX, 1 Solaris, 1 DEC Unix; 2 Linux, 1 NT4, 4 Win2000 with Citrix XPe, and 1 Novell 4.11. Planned, purchased, installed and maintained client-server architecture including 260+ devices. Optimized system performance, installed wireless network connectivity, trained IS staff, documented network topology, and configured user accounts. Researched and integrated emerging technologies. Backed up data, implemented antivirus solutions, acquired and maintained software licensing, audited software, and liaised with programmers to develop and maintain applications. Generated management reports, coordinated vendor services, supervised communications and tracked order-entry processes. Administered systems, automated job tasks, maintained data warehouse systems, ensured network connectivity and provided 24/7/365 technical support.
* Planned, purchased, installed and maintained a Windows 2000/Citrix thin client system and replaced existing dumb terminals.
* Researched, purchased and installed a wireless LAN to connect remote buildings, thus saving over $30,000 in wiring costs.
* Installed a high-throughput modem pool for laptop connectivity saving over $4,000 in monthly expenses.
* Automated uploads/downloads, and EFT between the company and the bank, customers and vendors, saving up to 50 labor hours each week.
* Upgraded hardware, software, network and peripheral components to achieve Y2K compliance.
* Designed and instituted a proactive process for system administration to monitor network, security, user activity, system failures and other issues.

System Administrator / Salt Lake City, UT, 6/86-8/89
Held diverse positions as shift operator, lead shift operator, data processing supervisor and order entry system administrator. Operated data center equipment and online network, and assisted contract programmers with the deployment of a PC/laptop-based dialup direct order entry system.


Salt Lake College - Data Processing / Computer Programming

Other Professional Training Programs / Courses
NT4/Citrix Metaframe 1.8 Admin * NT 4 Advanced Admin * MS Access 97 * Speaking and Human Relations * SCO/UNIX System Admin * SCO/Unix TCP/IP/NFS Admin and Config * SCO/UNIX 5 Features * Field Systems Admin * Shell Programming * Supervisory Skills * Novell 3.12 * Novell 4.11 * AT&T System 75